Mission Statement:
To support the mission of Haywood County Government departments by providing innovative and reliable technology solutions, quality service, and information resources.
 

Operational Guidelines

Hours of Operation
The Haywood County Information Technology Department regular operating hours are Monday through Friday, 8 am to 5 pm, except observed Haywood County Holidays.
 

Office Location
Attention: Haywood County Information Technology Department
215 North Main Street
Waynesville, NC 28786
Phone: (828) 356-2730
                     

                                             HELP DESK - 564-4357 (HELP)

Staff
The Haywood County Information Technology Department is comprised of five full-time employees satisfying the following positions:

Director of Communications and Technology - Lori Tomlin ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
GIS Coordinator - Karl DeKing ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
Network Administrator - Joey Webb, Jr ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
Election System Administrator - Andrew H. Long ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
Systems Administrator- Bryan Garrett  ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Core Values
Integrity
Teamwork
Excellence in Service
Communication
 

Vision
A PROFESSIONAL AND DEPENDABLE TEAM PROVIDING QUALITY SERVICE AS A BENCHMARK FOR IT IN LOCAL GOVERNMENT.
 

Description of Services
The Haywood County Information Technology Department provides a technology infrastructure and automation services to all Haywood County departments to support their operations and delivery of service to the public.

The Haywood County Information Technology Department provides the following services:

• Planning, guidance, and leadership to Haywood County departments in the usage of information technology.
• Standards and policies for hardware, software, networks, data and related methodologies.
• Consulting assistance with information technology.
• Hardware, software, networks, and automation services procurement consistent with Haywood County policy and State law.
• Security related standards and policies to secure the information resources of Haywood Count against unauthorized access, unauthorized alteration, and purposeful or accidental destruction.
• Support of existing application system.
• Analysis, design, and the procurement or development of new application systems that are beneficial to Haywood County and its citizens.
• Installation, training, and general support of computer system.
• Management and operation of Haywood County Data Center and its associated data networks.

The Haywood County Information Technology Department endeavors to provide these services responsively, in a cost effective means, utilizing technology in an appropriate manner.